Shipping a Poster
My Client Is on the Poster Replacement Solution. When Are They Getting Their Next Poster?
To find out when your client is getting their next poster, follow these simple steps if they are on the Poster Replacement Solution: 1. Navigate to the online order portal at www.clientportal.posterelite.com and log in. If you can't recall your ...
What Shipping Method Do You Use?
We typically ship USPS or DHL. For larger volume orders, we will ship using UPS or FedEx.
My Client Didn't Receive Their Poster. How Do I Request a Reship?
To request a reship, follow these simple steps: 1. Navigate to the online portal at clientportal.posterlite.com and log in. If you can't recall your password, there is a "Forgot Password" button to re-set your password. 2. Hover over the "Orders" ...
When Will My Client's Order Ship?
Typically we process and ship within 3-5 business days. Once your order has shipped, tracking information will be available in your online order portal the next day. To locate a tracking number view our Knowledge Base article How do I locate a ...
When Is My Client Getting a New Poster?
If your client is on our E-Update Service, then they will automatically be sent a new poster every 12 months on their anniversary date. To determine when your client's anniversary date is, follow the steps in our Knowledge Base article - My client is ...