How to Remove, Terminate, or Cancel a Client or Subscription

How to Cancel a Client's Subscription

Hover "Orders" on the top blue bar
Select "My Orders"
Click "Search" (small hyperlink to the far left of the screen)
In the blank cell under "Reference Number" populate with Client Code or "Company Name" populate with company name and hit enter
Click the blue "Cancel" button on the line item of the subscription you wish to cancel
Click the "Yes" button, confirming you want to cancel
Click "Submit"

Now, when you refresh the page, you will see that the subscription order will reflect a status of Cancelled and if you scroll to the right it has populated with a Cancellation Date.